Shipping Protection For Orders, Transit Damage, Loss And Theft
- In stock, ready to ship
Secure, encrypted checkout · Card fraud protection
Free UPS shipping · processed in 2–4 business days · tracking by email
- Free UPS shipping
on every order - 90-day returns
printable label by email - Ships from the USA
our US warehouse - Replies within hours
contact@kingstonhale.com
Shipping Protection For Orders In Transit
Shipping protection covers an order against damage, loss or theft while it is in transit. It is an optional service that can be added to an order before checkout. The protection can be removed from the cart at any time before checkout.
Features
Coverage: Transit damage
Coverage: Loss during transit
Coverage: Theft during transit
Availability: Optional order service
Cart: Add before checkout
Removal: Remove from the cart before checkout
Fit & Sizing
This service is not a garment or physical product and has no fit or sizing attributes.
Styling & Occasion
Shipping protection applies to eligible orders while they are in transit. Choose it during checkout when order protection is required.
Care
- Review the service terms before purchase.
- Keep your order details for reference.
- Contact customer support regarding a transit issue.
Use Find my size above for a personal recommendation in seconds, or check the detailed chart below. Between sizes? Choose the larger size for a relaxed fit and layering.
All measurements are body measurements in inches. Between two sizes? Choose the larger size for a relaxed fit or when layering over knitwear – or use “Find my size” on any product page for a personal recommendation in seconds.
Women – clothing
| Size | US | Bust | Waist | Hips |
|---|---|---|---|---|
| XS | 0–2 | 31–32½ | 24–25½ | 34–35½ |
| S | 4–6 | 33–34½ | 26–27½ | 36–37½ |
| M | 8–10 | 35–36½ | 28–29½ | 38–39½ |
| L | 12–14 | 37½–39½ | 30½–32½ | 40½–42½ |
| XL | 16 | 40½–42½ | 33½–35½ | 43½–45½ |
| XXL | 18 | 43½–45½ | 36½–38½ | 46½–48½ |
Men – clothing
| Size | Chest | Waist | Neck | Sleeve |
|---|---|---|---|---|
| XS | 33–35 | 27–29 | 14–14½ | 32 |
| S | 35–37 | 29–31 | 14½–15 | 33 |
| M | 38–40 | 32–34 | 15–15½ | 34 |
| L | 41–43 | 35–37 | 16–16½ | 35 |
| XL | 44–46 | 38–40 | 17–17½ | 36 |
| XXL | 47–49 | 41–43 | 18–18½ | 37 |
Shoes
| Women US | EU | Men US | EU | Foot length (in) |
|---|---|---|---|---|
| 6 | 36.5 | – | – | 9.25 |
| 7 | 37.5 | – | – | 9.6 |
| 8 | 38.5 | 7 | 40 | 9.9 |
| 9 | 40 | 8 | 41 | 10.25 |
| 10 | 41 | 9 | 42 | 10.6 |
| 11 | 42 | 10 | 43 | 10.9 |
| – | – | 11 | 44.5 | 11.25 |
| – | – | 12 | 45.5 | 11.6 |
How to measure
- Bust / chest: around the fullest part, keeping the tape level under your arms.
- Waist: around your natural waistline, the narrowest part of your torso.
- Hips: around the fullest part of your hips, feet together.
- Foot length: stand on a sheet of paper, mark heel and longest toe, measure the distance.
Still unsure? Email contact@kingstonhale.com with your height, weight and the item – our stylists reply within a few hours.
Free UPS shipping on every order within the United States.
- Processing: 2–4 business days in our US warehouse
- Delivery: 2–4 business days with UPS
- Tracking: sent by email as soon as your order ships
Orders are processed Monday to Friday, excluding US holidays.
You have 90 days from delivery to return unworn items with tags attached.
- Email your order number to contact@kingstonhale.com
- We send you a printable return label
- Return shipping is paid by the customer – free in special cases such as a damaged, faulty or incorrect item
- Refunds go back to your original payment method
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay.
Your payment is processed through Shopify's SSL-encrypted checkout. We never see or store your full card details, and your card issuer's fraud protection applies to every purchase.
To keep your piece beautiful for many seasons, always follow the care label. As a rule: hand wash or dry clean wool and cashmere, store knitwear folded, let leather and suede air-dry away from direct heat and use a soft brush to refresh suede.
Kingston Hale is a fashion label from Myrtle Beach, South Carolina. We design refined, durable clothing – quiet American luxury made for seasons, not trends – and stand behind every piece with real, personal service.
