Privacy Policy

Kingston Hale, 521 30th Ave N, Myrtle Beach, SC 29577, USA (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit www.kingstonhale.com or shop with us, how we use it and the choices you have. We never sell or rent your personal information.

Information we collect

• Information you give us: name, email, shipping and billing address, phone number and order details when you place an order, sign up for our newsletter or contact us.
• Payment information: processed securely by our payment providers through Shopify's encrypted checkout. We do not see or store full card numbers.
• Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies and similar technologies.

How we use your information

• To process, ship and support your orders, including returns.
• To answer your questions and provide customer service.
• To send newsletters and offers if you have subscribed – you can unsubscribe at any time.
• To prevent fraud, keep our site secure and improve our products and website.

Sharing

We share personal information only with service providers that help us run our business – for example Shopify (store platform), payment processors, UPS (shipping), email and customer service tools and analytics providers – and only as needed to perform their services, or where required by law.

Cookies

We use cookies to keep your bag, remember your preferences and understand how our site is used. You can control cookies through your browser settings and our cookie banner.

Your rights

Depending on where you live, including under the California Consumer Privacy Act (CCPA) and other US state privacy laws, you may have the right to access, correct or delete your personal information and to opt out of certain sharing for targeted advertising. To exercise your rights, email contact@kingstonhale.com or visit Your Privacy Choices. We will not discriminate against you for exercising your rights.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we protect it with appropriate technical and organizational measures.

Children

Our site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes and contact

We may update this policy from time to time; the current version is always available on this page. Questions? Email contact@kingstonhale.com or write to Kingston Hale, 521 30th Ave N, Myrtle Beach, SC 29577, USA.