Better than I expected
I was hesitant to order from a brand I didn't know, but the camel coat is beautiful. The wool feels substantial, the lining is clean and it arrived well packed with UPS in five days.
Complete the look
Shop with confidence
Our promise to you
- 1Order todaySecure checkout with Visa, Mastercard, AMEX, Apple Pay or Google Pay
- 2Prepared with careProcessed & packed in our US warehouse within 2–4 business days
- 3Shipped with UPSFree, fully tracked – your tracking number arrives by email
- 4At your doorDelivered in 2–4 business days. Not right? 90 days to return.
90-day returns
Changed your mind? Return unworn items within 90 days – we email you a printable return label.
Free UPS shipping
Every order ships free and fully tracked from our US warehouse.
Secure payment
Visa, Mastercard, AMEX, Apple Pay and Google Pay through an encrypted checkout.
The right size
Our size assistant recommends your size in seconds – or ask our stylists by email.
Designed in the USA
Created in our Myrtle Beach studio and shipped from our US warehouse.
Real people, fast answers
Email contact@kingstonhale.com – we reply within a few hours.
Customer reviews
Reviews & customer photos
4.8★★★★★1,248 reviews
Fit
Write a review
Runs smallTrue to sizeRuns large
Finally a field jacket that fits
Broad shoulders are usually my problem. The size assistant suggested an L and it fits perfectly – room for a sweater underneath without looking boxy.
Soft and substantial
The cable knit is thick and soft, no itching at all. Washed it by hand once and it still looks new.
Looks even better in person
The color is a warm camel, exactly like the photos. I got so many compliments the first day I wore it.
Gorgeous suede
Buttery suede and very well made. I usually wear a medium and the medium fits with a light knit underneath.
Great boots – go half a size up
Beautiful leather and solid soles. They run a little small, so I exchanged for a half size up and now they're perfect.
Sharp overcoat
Clean tailoring, heavy herringbone and a great length. Feels like a coat that will last for years.
My new favorite cardigan
Oversized in the best way. The burgundy is rich and deep – perfect for fall.
Quality you can feel
Thick wool, proper buttons, warm without being heavy. Customer service answered my sizing question within an hour.
Fast and easy
Ordered on Monday, tracking came on Wednesday and the package was here the following Monday. Chinos fit as expected.
Lovely trench, slightly roomy
Beautiful fabric and details. It runs a little large – I'm happy with the relaxed look, but size down for a closer fit.
Easy return, great service
I returned one sweater for a different color – the return label came by email the same day. Smooth from start to finish.
Lookbook
Styled by Kingston Hale
Ideas for wearing your new piece this season.
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Help
Questions before you order?
Everything you need to know about delivery, returns, sizing and payment. Can't find your answer? We reply within a few hours.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. Apple Pay and Google Pay appear automatically at checkout on supported devices.
Is my payment secure?
Yes. Every payment is processed through Shopify's PCI DSS–compliant checkout with 256-bit SSL encryption. We never see or store your full card details, and your card issuer's fraud protection applies to every purchase.
Can I change or cancel my order?
Yes – as long as your order has not left our warehouse. Email contact@kingstonhale.com with your order number as soon as possible and we will update or cancel it for you. Once an order has shipped, you can simply return it within 90 days.
Do I need an account to place an order?
No. You can check out as a guest. An account is optional and lets you see your order history and save your address for next time.
How long does delivery take?
Every order is prepared in our US warehouse within 2–4 business days and then shipped with UPS. Delivery takes another 2–4 business days – about 4–8 business days in total.
What does shipping cost?
Shipping is free on every order within the United States – no minimum order value.
Do you ship outside the United States?
We currently ship to addresses within the United States only, including APO/FPO addresses where UPS service is available.
How can I track my order?
As soon as your parcel leaves our warehouse you receive an email with your UPS tracking number. You can follow your delivery on ups.com or in the UPS app. Can't find the email? Check your spam folder or write to contact@kingstonhale.com.
What is your return policy?
You have 90 days from delivery to return unworn items in their original condition with all tags attached. Return shipping is paid by the customer – in special cases, such as a damaged, faulty or incorrect item, we cover it in full.
How do I return an item?
Email contact@kingstonhale.com with your order number and the item(s) you want to return. We send you a printable UPS return label, usually within a few hours. Pack the items securely, attach the label and drop the parcel off at any UPS location.
Can I exchange an item for a different size or color?
Of course. The fastest way is to return the original item and place a new order for the size or color you need – your new piece ships right away and does not have to wait for the return.
When will I receive my refund?
Once your return arrives at our warehouse and has been checked, we issue your refund to the original payment method within 5 business days. Depending on your bank, it can take a few more days to appear on your statement.
How do I find the right size?
Click “Find my size” next to the size options on any product page. Enter your height and weight, answer two or three quick questions and our size assistant recommends your size in seconds. You can also open our detailed Size Guide.
Do your clothes run true to size?
Most of our pieces follow standard US sizing. Coats and outerwear are cut with room for a sweater underneath; knitwear and some cardigans have a relaxed fit. Fit notes in the product description and customer reviews tell you if a style runs small or large.
What if I'm between two sizes?
Choose the larger size for a relaxed fit or if you plan to layer, and the smaller size for a closer fit. The size assistant also tells you which way to go when you are between sizes.
Can I get personal size advice?
Yes. Email contact@kingstonhale.com with your height, weight and the item you are interested in – our stylists reply with a personal recommendation within a few hours.
How do the bundle savings work?
The more you choose, the more you save: 10% off 2 items, 15% off 3 items and 20% off 4 or more items. The discount is applied automatically in your bag and at checkout – no code needed.
Do bundle savings apply to sale items?
Yes. Bundle savings are calculated on top of the current prices, including the Fall/Winter 2026 offers. You will see the final price in your bag before you check out.
Who is Kingston Hale?
Kingston Hale is a fashion label from Myrtle Beach, South Carolina. We design refined, durable clothing in our studio and ship every order from our US warehouse. Our address is 521 30th Ave N, Myrtle Beach, SC 29577, USA.
How should I care for wool, cashmere and suede?
Always follow the care label. As a rule: hand wash or dry clean wool and cashmere and dry them flat, store knitwear folded rather than on a hanger, let leather and suede air-dry away from direct heat and refresh suede with a soft brush.